3 Effective Ways to Train an Intern September 04, 2015 12:43
Meet our newest intern, Matthew! We are excited to have him as our newest addition to the Handbrewed Soaps Team! Over the next few months, we will be training him in the ways of soaping. We are pretty hard-core around here, so we will definitely be watching him to see if he’s cut out for the soaping lifestyle. He’ll be going through some intense training that I can recommend for all businesses.
1) Find out what your intern is naturally interested in or wants to learn more about. You might find that he/she has strength in an area that you need to be filled.
2) Allow your intern to experience all responsibilities in your company. There will be days when you really need to make your product, but priorities have shifted. You need to get a large order out and write an article for a partner company. By having your intern educated on multiple aspects of your business, you can have he/she do tasks that will free you up to do what you need to do!
3) Provide feedback in a reflective way. Let’s be honest, no one likes to be yelled at when learning a new skill. So phrases like, “What the hell are you doing?” is probably not the best approach. I like to find about 10 -15 minutes at the end of each training session to talk to the intern about their learning. Most people know when they do not understand something and will most likely discuss it with you. If not, you can constructively add it to the conversation. Some questions I usually ask are:
So how did today go for you?
What are your 3 biggest takeaways or ‘ah-huh’ moments?
What are some things you would like to know more about?
What area’s do you think you need more practice?
What questions do you have for me?
If something that you want to point out doesn’t come out in the conversation, you might want to say, “I’ve noticed that ….. I suggest you try it this way, as it has worked best for me….”
So now you might be wondering were our newest member fits into this? We are pleased to report that Matthew is cut out for the life of soaping. He currently enjoys working as the supervisor in our packaging department. He serves as a great reminder not to drop the soap… or him! lol